Effective Date: October 3, 2026 | Last Updated: October 3, 2026
This Privacy Policy (“Policy”) details how CricTracker Pvt Ltd, CricTracker Private Limited, a company incorporated under the Companies Act, 2013 (CIN: []), having its registered office at [] (“Company,” “we,” “us,” or “our”) collects, processes, uses, and protects personal information obtained through crictracker.online and associated mobile applications (collectively, the “Service”). We process your personal data with your consent, given by a clear affirmative action (such as ticking a box or accepting the cookie banner), or as otherwise permitted by law. You may withdraw consent at any time as described in Section 7, without affecting processing already done. For the purposes of the Digital Personal Data Protection Act, 2023, CricTracker is the “Data Fiduciary” and you are the “Data Principal”. “Personal information” in this Policy means “personal data
When you register, create an account, subscribe to newsletters, or interact with interactive features on the Service, we may collect:
Contact & Identity Details: Full name, gender, age, email address, phone number, and postal address.
Account Credentials: Passwords, login handles, and security information.
Payment Details: Billing records and transaction data (processed securely by compliant third-party payment gateways).
User Submissions: Content, feedback, and comments posted in discussion forums or community channels.
When you navigate the platform, technical usage data (“Log Data”) is automatically recorded, including:
IP addresses, mobile advertising identifiers, and device identification numbers.
Browser specifications, language settings, operating system architecture, and system activity.
Page visit patterns, referrer URLs, session durations, and interaction metrics.
Geolocation estimations derived from IP addresses.
We deploy cookies, web beacons, pixels, and local storage mechanisms to:
Retain user session preferences and login states.
Track analytics and website performance via tools like Google Analytics and Scorecard Research.
Deliver personalized, retargeted advertising via networks such as Google Ads and Meta Pixel. Non-essential cookies are placed only after consent, which you can manage through our cookie settings and your browser.
We process collected information for the following purposes:
Service Operations: Administering accounts, delivering sports news/live score updates, and completing transaction requests.
Personalization & Ads: Tailoring published content and delivering relevant programmatic advertisements.
Analytics & Improvements: Monitoring traffic trends, auditing page response times, and improving web performance.
Security & Compliance: Detecting fraudulent activity, enforcing our Terms and Conditions, and fulfilling legal requirements.
We do not sell your personal data for monetary consideration. We do disclose certain identifiers and usage data to advertising and analytics partners (such as Google and Meta); under California law this may be treated as “sharing”, and you may opt out as described in Section 7.
Service Providers: Cloud hosting services (e.g., AWS, Google Cloud), analytics providers, payment processors, and customer support infrastructure.
Legal Requirements: Compliance with court orders, regulatory investigations, statutory disclosures, or law enforcement requests.
Corporate Transactions: In connection with a corporate merger, acquisition, asset sale, or restructuring, user records may be transferred as an operational business asset.
Aggregated/De-identified Data: We may share aggregated or de-identified data that cannot reasonably identify you, and we do not attempt to re-identify it.
Advertising and Analytics Partners: Ad networks and analytics providers listed in Section 2.3.
Security Safeguards: We employ industry-standard encryption (TLS) and administrative access controls to safeguard data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security against unauthorized breaches beyond our control.If a personal data breach occurs, we will notify the Data Protection Board of India and affected Data Principals as required by law.
Retention Periods: Account data is retained while your account is active and is deleted as set out in Section 6, unless a longer period is required by law. Financial and payment records are retained for [8] years, or any longer period required by tax, accounting or other law.
Request Process: You may request account deletion by contacting [privacy@crictracker.com]. We verify your identity and respond within [30] days.
30-Day Grace Period: Upon receiving a verified request, your account enters a 30-day deactivation status. Logging back into your account during this window cancels the deletion request.
Permanent Removal: After 30 days, your personal data is permanently erased from active systems and is overwritten in backups within 90 days. We may retain anonymised metrics and records we are legally required to keep (such as tax and accounting records). Public posts will be deleted or anonymised on request unless retention is required by law.
Depending on your region, you may exercise specific privacy rights:
India (Digital Personal Data Protection Act, 2023): You may: (a) obtain a summary of your personal data and its processing; (b) correct, complete, update or erase it; (c) withdraw consent; (d) seek grievance redressal from our Grievance Officer and, after exhausting it, complain to the Data Protection Board of India; and (e) nominate another person to exercise your rights in the event of your death or incapacity.
EEA and UK residents (GDPR): You may request access, rectification, erasure, restriction, portability, or object to processing, withdraw consent at any time, and lodge a complaint with your supervisory authority. Our lawful bases are consent, contract, legitimate interests and legal obligation. Transfers outside the EEA/UK rely on Standard Contractual Clauses or equivalent safeguards.
California Residents (CCPA/CPRA): You may request to know, delete and correct your personal information, opt out of its sale or sharing, limit use of sensitive personal information, and not be discriminated against for exercising these rights. An authorised agent may act for you. We respond within 45 days.
The Service is not intended for persons under 18 years of age. We do not knowingly process the personal data of a child without verifiable consent of a parent or lawful guardian, and we do not carry out tracking, behavioural monitoring or targeted advertising directed at children. If we learn that we hold a child's personal data without such consent, we will delete it promptly. Parents and guardians can contact [privacy@crictracker.com].
Governing Law: This Privacy Policy is governed by and construed under the laws of India, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.
Jurisdiction: Any dispute arising out of or in connection with this document shall be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by mutual consent (failing which, appointed under Section 11 of that Act). The seat and venue shall be Bengaluru and the language shall be English. Subject to this, the courts at Bengaluru shall have exclusive jurisdiction over proceedings under Sections 9, 11, 34 and 36 of that Act and over any application for interim or injunctive relief, including to protect intellectual property. Nothing in this clause limits any right or remedy that cannot be waived under applicable law, including under the Consumer Protection Act, 2019 or the Digital Personal Data Protection Act, 2023. Nothing limits your right to approach the Data Protection Board, a supervisory authority or a consumer forum
We may update this Policy. We will notify you of material changes by email or notice on the Service and will update the "Last Updated" date.
For privacy inquiries, data subject access requests, or regulatory questions, contact:
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Legal Entity |
CricTracker Pvt Ltd |
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